Industries
PUB · DACH
Public sector
Faster service,
same law.
Municipalities, districts, state and federal authorities and public companies. Retirements, the Online Access Act, and data that has to stay sovereign.
01 · Topics
What keeps
you busy.
The topics that come up first when AI meets this industry. If one sounds familiar, that is where we start.
- 01The retirement wave
Experienced staff leave, and with them the knowledge of how things are really done. Posts stay empty.
- 02Applications without end
Forms, attachments, queries. Most of the time goes into checking completeness, not into deciding.
- 03Sovereignty and procurement
Data has to stay under control, and every tool needs a procurement procedure. That slows down even good ideas.
02 · Examples
Where AI
earns its keep.
Input, action, result. The places we would look first, because the work is repetitive, the data exists and a person still signs off.
- 01Citizen service assistant
Questions on the website → answered from your service descriptions with the source → staff handle what needs a decision.
- 02Application pre-check
Application with attachments → completeness checked, data extracted → the case worker decides.
- 03Regulation assistant
Laws, ordinances and internal instructions → answers with the paragraph → faster onboarding for new staff.
- 04Minutes and summaries
Recordings and notes of meetings → draft minutes and summaries → the secretary checks and publishes.
sample Illustrative examples, not client references.
03 · The rules
What applies,
and since when.
The rules we plan around in this industry. With the source, so your legal team can check our reading.
- 01Access to public benefits is high-risk
AI used by authorities to evaluate eligibility for public assistance benefits and services is high-risk.
Annex III 5(a) AI Actfrom 2 December 2027 - 02Fundamental rights impact assessment
Public bodies that deploy high-risk AI have to assess the impact on fundamental rights before first use.
Art. 27 AI Actfrom 2 December 2027 - 03NIS2 for public administration
Federal administration falls under the German NIS2 law; the states regulate their own administrations and municipalities.
NIS2UmsuCG, BSIGsince 6 December 2025 - 04AI literacy for staff
Authorities that use AI have to ensure their staff have sufficient AI literacy.
Art. 4 AI Actsince 2 February 2025
Not legal advice Our reading as of September 2026, not legal advice.
04 · Services
Where to
start.
Build, Secure, Comply, Enable: the four services we would start the public sector projects with.
05 · Next steps
What happens
after you send it.
Four steps between your request and a decision. No step commits you to anything.
- 01 You send the requestThree questions about your situation, then your contact details. It takes a few minutes.
- 02 We read it and replyA person reads your answers and replies by email, with questions or a proposal for a first conversation.
- 03 First conversationYour use case, your data, the rules that apply. Afterwards you know whether and how to start.
- 04 Written proposalIf it fits: scope, approach and effort in writing. You decide.
06 · Download
Take it
with you.
For your team, as a PDF. Leave your email and we send it to you.
In preparation
Template: AI service instruction for authorities
A starting point for rules on using AI in your administration.
What is inside
- Which tools staff may use, and for what
- How to handle personal data and classified information
- Who approves new AI applications
The PDF is being prepared. Request it now and you get it as soon as it is ready.
07 · Request
Tell us
where it hurts.
Three short steps. Your answers help us prepare the first conversation for your case.
- 01Your situation
- 02Your project
- 03Contact
08 · Questions
Questions
from this industry.
Short answers. Anything else goes into your request.
Can we run AI without a US cloud?
Yes. Open models can run on-premises or in a sovereign cloud. We compare quality and effort for your use case.
How does procurement work with you?
Within the procurement rules that apply to you. Small pilots often fit below the thresholds; larger projects follow your procedure.
Does the staff council have to agree?
If the AI can monitor behaviour or performance, usually yes, under the staff representation law that applies to you. We plan it in from the start.
Public sector
Your office,
your void.
Tell us where it hurts. We check which rules apply before the first line of code.