Maksym Strashnyy
Managing Director
slot · two lines on background and what they build.
Services · 15 ways across one gap
All servicesWork · proof, not promises
All case studiesShipped lately sample data
Insurance · DACHClaims triage agent40 % of inbound, automatedFintechKYC review agentExceptions onlyMediaArchive search & tagging1.2 M assets, findableEnterpriseAgent security audit2 critical → 0Trusted by
Insights · street talk, written down
MagazineCompany · AI Expertise since 2011
About VoidgapWho we are
We don’t close the gap. We move in.
DACH · --:--:-- · shipping
About Voidgap
15+ years of real-world implementations
01 · The name
A completely empty space.
A space between two things. A difference that keeps them apart.
02 · Fifteen years
We have shipped through all of it. The labels changed every two years. What actually worked did not.
Everyone wanted a data lake. What worked was fixing the five tables that mattered.
Dozens of models, none of them owned. The ones that lasted had a number someone checked every week.
The first chatbot wave died on scripts nobody maintained. The wins automated a real process behind the chat.
Impressive on stage, unpredictable on Tuesday. The fix was a test set, not a better prompt.
Copilots everywhere, owners nowhere. The rollouts that stuck started with one task and one person responsible.
Software that decides needs limits before it needs autonomy.
Compliance starts with knowing which AI you run. Most companies didn’t.
Still the hardest part. Still the job.
03 · How we think
A pilot is a question, not a result. We count what runs with real users.
If we can’t measure better, we can’t claim better. Every system gets a test set on day one.
Permissions, limits, approvals and logs ship with the first version, not after the first incident.
Big programmes start as one working thing with a number and a name next to it.
We read regulation like requirements: classify, document, build to it.
Code, evals, runbooks and training stay with you. Leaving well is part of the job.
04 · The people
You talk to the people who build. No account managers in between, no hand-over to someone you have never met.
Managing Director
slot · two lines on background and what they build.
role · to confirm
slot · two lines on background and what they build.
Your process owner
Every project has a third seat: the person on your side who owns the process. Without them, we don’t start.
05 · Trusted by
A few of the teams we have worked with. Click a name for what we can say publicly.
06 · Where
Norderstedt, at Hamburg’s northern edge. Remote-first, on site across Germany, Austria and Switzerland when a room is needed.
How we work across DACHfrom HQas the crow flies
Now you know us
One call about where AI doesn’t happen yet in your company. No deck. If it isn’t a fit, you’ll hear that too.