Terms of Service (AGB)

1.1 These General Terms and Conditions (hereinafter "AGB") apply to all business relationships between Voidgap UG (haftungsbeschränkt), Langenharmer Weg 172, 22844 Norderstedt (hereinafter "Provider") and the users of the website www.void-gap.com and the associated services, community, and tools (hereinafter collectively "Platform").

1.2 The Provider offers various digital services, including information on Artificial Intelligence, an interactive community, educational masterclasses, and software tools/scripts for AI implementation.

1.3 A "Consumer" within the meaning of these AGB is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity (§ 13 BGB). An "Entrepreneur" is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity (§ 14 BGB).

2.1 The presentation of services on the website does not constitute a binding offer but an invitation to the user to make an offer (invitatio ad offerendum).

2.2 For free services (e.g., basic community access, free tools), the contract is concluded when the user completes the registration process or uses the service. For paid "Pro" features, the contract is concluded when the Provider confirms the order in text form or provides the service.

2.3 The subject of the contract is the provision of digital content and services as described in the respective performance descriptions on the platform.

3.1 The user is responsible for providing accurate data during registration and for keeping their access credentials confidential.

3.2 Within the community and when using the tools, the user is prohibited from:

• a) Uploading content that violates statutory regulations or third-party rights (e.g., copyright, trademark, privacy).
• b) Distributing hate speech, insults, or discriminatory content.
• c) Using the platform for unauthorized advertising or spamming.
• d) Attempting to bypass technical protection measures or "jailbreaking" the provided AI tools.

3.3 The Provider reserves the "Virtual House Right." In case of violations of these AGB, the Provider may:

• a) Delete content.
• b) Issue warnings.
• c) Temporarily or permanently block user accounts.

The Provider will consider the legitimate interests of the user, particularly their right to freedom of expression, before taking final measures.

4.1 The AI tools are provided on a Software-as-a-Service basis. The Provider does not owe any success in the sense of a specific result generated by the AI.

4.2 AI Transparency Notice: The tools utilize Artificial Intelligence. Outputs are generated probabilistically and may contain factual errors or "hallucinations." The user is expressly obligated to verify all AI-generated outputs for accuracy and legal compliance before further use.

4.3 The Provider grants the user a simple, non-exclusive, and non-transferable right to use the tools for the agreed duration and purpose. Any reverse engineering or use of the tools to develop competing AI models is prohibited.

5.1 Masterclasses are provided as live webinars or on-demand content. The specific system requirements (e.g., browser version, internet speed) are the responsibility of the user.

5.2 Educational materials provided (scripts, PDFs, videos) are protected by copyright. The user is granted a simple right of use for personal educational purposes. Any duplication, distribution, or public making available—including feeding the content into generative AI training systems—is prohibited.

6.1 All prices include the applicable statutory VAT.

6.2 Subscriptions for "Pro Features" have the term specified in the offer. Subscriptions automatically renew for an indefinite period after the initial term unless cancelled. After renewal, the user may terminate the subscription at any time with a notice period of one month.

6.3 The Provider provides a "Termination Button" on the website to facilitate easy cancellation of recurring contracts according to § 312k BGB.

7.1 Consumers have a 14-day right of withdrawal.

7.2 Premature Expiration: For digital content and services, the right of withdrawal expires prematurely if the Provider has begun the execution of the contract after the user has expressly agreed to the start of performance before the end of the withdrawal period and has acknowledged that they lose their right of withdrawal through this consent.

8.1 The statutory warranty rights for digital products apply (§§ 327 ff. BGB). For free services, the Provider is only liable for defects in case of fraudulent intent (§ 600 BGB analogy).

8.2 The Provider will provide necessary security and maintenance updates for paid digital products for the duration of the contract.

9.1 The Provider is liable without limitation for intent, gross negligence, and injury to life, body, or health.

9.2 In case of slight negligence, the Provider is only liable for the breach of essential contractual obligations (Kardinalpflichten). In this case, liability is limited to the foreseeable damage typical for the contract.

9.3 The Provider is not liable for damages resulting from the user's reliance on inaccurate or error-prone AI outputs, provided the Provider has met the transparency and literacy obligations of the AI Act.

10.1 German law applies. The UN Convention on Contracts for the International Sale of Goods (CISG) is excluded.

10.2 If the user is an entrepreneur, the place of jurisdiction is Norderstedt.

10.3 The Provider is not obliged to participate in dispute resolution proceedings before a consumer arbitration board.