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Company · AI Expertise since 2011

About Voidgap

Idea to production · built for real users

The model is
the easy part.

Production is data, integrations, permissions, monitoring and an owner. We build all of it, inside your systems.

One system travels through seven gates on its way to production: demo, data, integrations, guardrails, evals, monitoring, production.

01 · Why demos die

The unglamorous
80 percent.

AI projects rarely fail on the model. They fail on everything around it.

Why demos die

A demo runs on twelve hand-picked examples, a laptop and someone who knows which questions to ask. Production runs on thousands of real inputs, in systems with permissions, on a Tuesday when the person who built it is on holiday.

What production actually needs

Real data flowing in, including the ugly cases. Integrations into the systems where the work happens. Guardrails and fallbacks for when the model is wrong or unsure. Evals on every change. Monitoring that someone looks at, and an owner who gets the call when it breaks. Legal and security involved at the start, not at launch.

How we work

We start with constraints: data, systems, rules, people. Then architecture and model choice, tested against your data rather than benchmarks. We build in sprints inside your stack, with your engineers where possible, and stay for the first weeks after launch until the system is boring.

Boring is the goal.

Typical start
Implementation Sprint, 2–4 weeks
After launch
Launch & Stabilize, 30 days
You keep
Code, evals, dashboards, runbooks

02 · The gap

Demo versus
production.

The same model on both sides. Everything else is different, and everything else is the work.

AspectDemoProduction
InputsTwelve hand-picked examplesThousands of real inputs, including the ugly ones
Runs onA laptopYour systems, with their permissions
Operated byThe person who built itYour team, on a Tuesday, while the builder is on holiday
When the model is wrongSomeone reruns itGuardrails, fallbacks, and a person for consequential steps
QualityLooks good in the meetingEvals on every change, with a gate
When it breaksNobody noticesMonitoring, alerts and an owner
Legal & securityShow up at launchInvolved from the start
CostNobody askedCost per transaction, visible, with alerts
  • DataIt died on real data.

    It worked in the demo, then fell over on the inputs production actually gets.

  • OwnershipNobody owns it.

    No owner, no monitoring, no feedback loop, so nobody knows it is broken.

  • LegalBlocked at the finish.

    Legal and security see it for the first time at launch, and stop it.

  • CostThe bill came first.

    Usage was never measured. Costs exploded before value showed up.

  • IntegrationThe model works, the plumbing doesn’t.

    Good answers, poor integrations. The work still happens by hand.

  • SafetyUnguarded hallucinations.

    Wrong answers reach users, with no guardrail and no fallback.

03 · Process

Five steps
to real users.

Constraints first, code second. Safety before launch, not after the first incident.

  1. 01Discovery & constraints

    Data, systems, rules and people. What exists, who owns it, what must not happen.

    Output
    Technical assessment and a constraint map
    We need
    Access to systems and people
  2. 02Architecture & models

    System design and model choice, tested against your data rather than benchmarks.

    Output
    System design and model recommendations
    We need
    An architecture review
  3. 03Build & integration

    Sprints inside your stack, wired into the systems where the work happens.

    Output
    Working system and integration code
    We need
    Test data and feedback
  4. 04Safety & controls

    Guardrails, fallbacks and an evaluation suite that gates every change.

    Output
    Guardrails and an evaluation suite
    We need
    Security sign-off
  5. 05Launch & iteration

    Go-live with monitoring, then iteration until the system is boring.

    Output
    Monitoring dashboards and an iteration plan
    We need
    An owner

04 · Outcomes & formats

What you have
at the end.

Three things, whichever format you choose. The format decides how much of the knowledge stays inside your team.

  • A system in production.

    Live users, real transactions, measurable impact.

  • Clear ownership.

    Your team can debug and iterate without us.

  • Controlled costs.

    Cost per transaction, visible, with alerting.

Implementation Sprint

2–4 weeks typical start

  • Idea to production
  • End-to-end delivery of one use case
week 1week 7week 12

Build With Your Team

4–8 weeks

  • Embedded with your engineers
  • Learning and knowledge transfer
week 1week 7week 12

Launch & Stabilize

first 30 days after go-live

  • Optimisation and support
  • Until it is boring
week 1go-liveweek 12

Solid: the minimum. Hatched: the range, depending on scope. The strips are illustrative.

05 · Self-check

How far are you
from production?

Four questions that decide what the first sprint looks like.

result0 / 4 answered
  1. Scope first.

    The idea needs a sharper problem and a data check before code. A strategy sprint saves you a failed build.

  2. Implementation Sprint.

    Two to four weeks from pilot to production for one use case.

  3. Build With Your Team.

    Four to eight weeks embedded with your engineers, so the knowledge stays.

Talk it through

01What exists today?

Where you start decides the first sprint.

02Is the data accessible?

Most delays are data access, not modelling.

03Are security and legal involved?

Late involvement is the most common launch blocker.

04Do you have engineers to build with?

Building together keeps the knowledge in-house.

06 · Fit

Build it if.
Wait if.

Implementation starts with a use case worth building. Without one, other work comes first.

A good fit

  • You have a validated use case that needs a proper production build.
  • Your product team lacks production AI experience.
  • An earlier AI demo never made it to production.
  • It has to work with your existing systems.
  • Security and compliance matter.
  • You want to ship in weeks.

Look elsewhere

  • You need a demo to impress investors. We build for real users.
  • You want to explore AI without a specific use case. Start with a Workshop.
  • A live system needs fixing first. That is Consulting.

07 · Questions

Before
we build.

Which models do you use?

Whatever fits your constraints: hosted models through EU endpoints, open models in your own cloud, or a mix. We choose per task, test against your eval set rather than benchmarks, and keep the model swappable.

Does our data leave the company?

Only where your contract and policy allow it. We design for EU processing by default, and for tenant-internal setups where the data demands it.

Do you build with our engineers?

Where possible, yes. Build With Your Team puts us inside your team for four to eight weeks, so the knowledge stays when we leave.

What happens after go-live?

Launch & Stabilize covers the first 30 days, until the system is boring. Then your team owns it: code, evals, dashboards and runbooks.

Can you build a demo for our investors?

No. We build systems for real users. A demo built to impress is exactly the thing that dies in production.

We don’t have a use case yet.

Start with a Workshop or AI Strategy. Implementation starts with a validated use case.

08 · How to hire us

Three ways in.

Pick by where you are: deciding, stuck with a live system, or ready to build.

What’s stuck between demo and production?

Make it
boring.

Tell us what exists today: an idea, a demo, a pilot with real users. We come back with the first sprint.