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About Voidgap

Energy

Out of the pilot,
into the grid.

Municipal utilities, grid operators, generators and energy service providers. Critical infrastructure, more requests than people, and pilots that never went live.

01 · Topics

What keeps
you busy.

The topics that come up first when AI meets this industry. If one sounds familiar, that is where we start.

  • 01Pilots that never go live

    Many energy companies have tried AI. Far fewer run it in production, with operations and security on board.

  • 02Requests pile up

    Grid connections for heat pumps, wallboxes and solar. Each one is paperwork, and the team is not growing.

  • 03Critical means careful

    As critical infrastructure, every new system needs security, documentation and an owner.

02 · Examples

Where AI
earns its keep.

Input, action, result. The places we would look first, because the work is repetitive, the data exists and a person still signs off.

  • 01Grid connection requests

    Application with documents → completeness checked, data extracted, missing items requested → the engineer decides.

  • 02Load and generation forecasts

    Weather, history and metering data → forecasts per grid area → better planning and procurement.

  • 03Customer service and billing

    Questions about bills, tariffs and moves → answered from billing data → complex cases go to a person with context.

  • 04Asset maintenance

    Inspection images and sensor data → condition per asset → maintenance planned by risk.

sample Illustrative examples, not client references.

03 · The rules

What applies,
and since when.

The rules we plan around in this industry. With the source, so your legal team can check our reading.

  1. 01
    Safety components in utilities are high-risk

    AI used as a safety component in the supply of water, gas, heating or electricity is high-risk.

    Annex III 2 AI Actfrom 2 December 2027
  2. 02
    NIS2 covers energy and water

    Electricity, gas, district heating, hydrogen, water and wastewater companies above the size thresholds must register, manage cyber risk and report incidents.

    NIS2UmsuCG, BSIGsince 6 December 2025
  3. 03
    IT security catalogue for grid operators

    Operators of energy supply networks and facilities follow the IT security catalogue of the Federal Network Agency, including an information security management system.

    § 11 (1a), (1b) EnWGin force
  4. 04
    AI literacy for staff

    Anyone who operates or uses AI systems on your behalf needs sufficient AI literacy.

    Art. 4 AI Actsince 2 February 2025

04 · Services

Where to
start.

Build, Secure, Comply, Enable: the four services we would start energy projects with.

05 · Next steps

What happens
after you send it.

Four steps between your request and a decision. No step commits you to anything.

  1. 01 You send the requestThree questions about your situation, then your contact details. It takes a few minutes.
  2. 02 We read it and replyA person reads your answers and replies by email, with questions or a proposal for a first conversation.
  3. 03 First conversationYour use case, your data, the rules that apply. Afterwards you know whether and how to start.
  4. 04 Written proposalIf it fits: scope, approach and effort in writing. You decide.

06 · Download

Take it
with you.

For your team, as a PDF. Leave your email and we send it to you.

In preparation

Template: AI governance for utilities

From pilot to production: roles, approvals and documentation for AI in critical infrastructure.

What is inside

  • Who owns an AI system, and who approves it
  • What operations and security need before go-live
  • How to document for NIS2 and the AI Act

The PDF is being prepared. Request it now and you get it as soon as it is ready.

07 · Request

Tell us
where it hurts.

Three short steps. Your answers help us prepare the first conversation for your case.

  1. 01Your situation
  2. 02Your project
  3. 03Contact

Step 1 of 3 Your situation

What is your role?

Are you a critical infrastructure operator?

08 · Questions

Questions
from this industry.

Short answers. Anything else goes into your request.

Can we use cloud AI as a critical infrastructure operator?

Often yes, with the right contracts, data classification and security measures. Some systems have to stay on-premises. We decide per use case.

Why did our pilots not go live?

Rarely because of the model. Missing owners, missing integration and open security questions stop more pilots. We start there.

Is automating grid connection requests high-risk?

Normally not, because it is not a safety component. We check each use case against Annex III.

Energy

Your grid,
your void.

Tell us where it hurts. We check which rules apply before the first line of code.