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About Voidgap

KYC review agent

Every file.Exceptions.

what reviewers see

Client
Industry
Finance
Region
Germany
Moves
BuildComply
Kick-off to hand-over
9 weeks
Year
2025

01The void

Onboarding stalled at compliance. Every customer file was reviewed by hand: the same checks, the same documents, a bigger backlog every Monday.

02Results

Files reviewed manually100 %18 %
Review backlog3 weeks2 days
Decisions with a complete audit trailpartial100 %

Sample figures. Replace with the numbers the client signed off.

03How we worked

  1. 01 · 1 dayFind the void

    Workshop with compliance and product. We defined what “clear” means.

  2. 02 · 1.5 weeksScope & evals

    Eval set: 300 historical files with the reviewer’s decision.

  3. 03 · 5 weeksBuild

    The agent checks documents, sanctions lists and consistency, and drafts its reasoning.

  4. 04 · 1.5 weeksSecure & comply

    Every decision logged with sources. The four-eyes rule stays for rejections.

  5. 05 · 1 weeksHand over

    Compliance owns the thresholds. We left.

04What we built

  1. 01Onboardingdocuments
  2. 02ChecksID, address, sanctions
  3. 03Agentconsistency, reasoning
  4. 04 · controlDecisionclear or exception
  5. 05 · controlReviewerexceptions only
  6. 06Audit logevery step

05Guardrails

  • Rejections always need a human
  • Full audit trail per file
  • Processing in the EU only

06Stack

LLM via EU endpointTypeScriptSanctions list APIEval harnessAppend-only audit log

07In their words

slot · client quote

A quote from the process owner goes here, once they have approved it. No invented testimonials.

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Build

Case #10

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