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About Voidgap

Customs document extraction

Keyed.Read.

how a bill of lading gets in

Client
Industry
Logistics
Region
Germany
Moves
Build
Kick-off to hand-over
5.5 weeks
Year
2025

01The void

Bills of lading, invoices and customs declarations arrived as scans in five formats. The team keyed the same fields into three systems.

02Results

Documents processed straight through0 %92 %
Keying time per shipment25 min3 min
Field error rate4 %0.6 %

Sample figures. Replace with the numbers the client signed off.

03How we worked

  1. 01 · 1 dayFind the void

    Workshop on the dispatch floor, not in the boardroom. Three document types first.

  2. 02 · 1 weeksScope & evals

    Eval set: 350 real documents, fields checked by the team.

  3. 03 · 3 weeksBuild

    Extraction validated against master data; escalation whenever in doubt.

  4. 04 · half a weekSecure & comply

    Supplier mail treated as untrusted input.

  5. 05 · 1 weeksHand over

    The dispatch team owns the exception queue.

04What we built

  1. 01Mailscans
  2. 02OCRlayout
  3. 03Extraction30 fields
  4. 04Validationmaster data
  5. 05 · controlExceptionshuman queue
  6. 06TMScustoms system

05Guardrails

  • Every field traceable to its source
  • Low-confidence fields always escalate
  • Data stays in the EU

06Stack

Document AILLM extractionPythonTMS APIEval harness

07In their words

slot · client quote

A quote from the process owner goes here, once they have approved it. No invented testimonials.

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