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About Voidgap

Confidential knowledge assistant

SaaS.In-house.

where the model runs

Client
Industry
Finance
Region
Switzerland
Moves
BuildSecure
Kick-off to hand-over
8.5 weeks
Year
2025

01The void

Advisors wanted answers from policies and product sheets. Every SaaS pilot failed the first internal review: client data, professional secrecy, FINMA.

02Results

Time to answer a policy question20 min40 sec
Answers with a source citation—100 %
Client data leaving the tenant—0 bytes

Sample figures. Replace with the numbers the client signed off.

03How we worked

  1. 01 · 1 dayFind the void

    Workshop with advisors, compliance and IT security.

  2. 02 · 1.5 weeksScope & evals

    Eval set: 200 real advisor questions with approved answers.

  3. 03 · 4 weeksBuild

    Retrieval over policies inside the bank’s own tenant; every answer cites its source.

  4. 04 · 2 weeksSecure & comply

    Document-level access control, red-team on leakage, logging for audit.

  5. 05 · 1 weeksHand over

    Compliance owns the source list; IT owns the platform.

04What we built

  1. 01Policiesproduct sheets
  2. 02Ingestionin tenant
  3. 03Indexaccess-controlled
  4. 04Modeltenant-internal
  5. 05Answerwith sources
  6. 06Audit log

05Guardrails

  • No client data in prompts, by design
  • Document-level access control
  • Every answer cites its source

06Stack

Tenant-internal modelSwiss data centreVector indexSSOEval harness

07In their words

slot · client quote

A quote from the process owner goes here, once they have approved it. No invented testimonials.

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Case #10

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A first call about your void. No deck. If it isn’t a fit, you’ll hear that too.

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