Agentic AI
agentic automation
Systems in which agents carry out multi-step work with some autonomy — processing a claim, not just drafting a reply.
01In short
Systems in which agents carry out multi-step work with some autonomy — processing a claim, not just drafting a reply.
In productionGartner expects more than 40 % of agentic AI projects to be cancelled by the end of 2027. Owners, evals and scopes are the difference.
02Video
slot · videoAgentic AI in 90 secondsadd: GUIDES['agentic-ai'].video
03Guide
slot · guide
A step-by-step guide for “Agentic AI” goes here. Suggested outline:
- What it is — in one paragraph
- Why it matters in production
- How to do it — 3 to 7 steps
- Pitfalls we see in the field
04Checklist
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Four to eight things a team can tick before go-live.
05FAQ
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The three questions clients actually ask about “Agentic AI”.
06Related terms
AgentsAI agentAn LLM that can take actions: it plans, calls tools, looks at the results and decides the next step until a goal is reached.AgentsOrchestrationThe code that coordinates models, tools, retrieval and people in a workflow: what runs when, with which inputs, and what happens on failure.AgentsAgent washingRelabelling chatbots, assistants or RPA tools as “agentic” without real agentic capability. Gartner estimated in 2025 that only about 130 of thousands of vendors offer the real thing.
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